The key skill for leading under pressure

The key skill for leading under pressure is empathy. And for those who have heard that before, read on, because not a lot of people really understand what empathy is.

In a related blog post (What Empathy Really Takes), I unpacked the fact that empathy takes action, it is neither an emotion nor an automatic reaction. It is not sympathy, and it is not just about trying to understand what someone is going through.

Empathy is about action (that is the compassion piece – there is no compassion without action). Empathy starts with a cognitive understanding of what someone is going through, then having an emotional connection to their struggle, and finally doing something (where possible) to support them – although this is not always possible. This methodology was developed by Daniel Goleman, and it provides a great framework for what empathy is and how to put it into practice.

Read more at our LinkedIn Newsletter – Leading Under Pressure, Your weekly insights into what it takes to lead under pressure.

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About Anton

Anton has dedicated his working life to helping leaders to upgrade their mindset, upskill their leadership, and uplift their teams! With a focus on helps leaders to better lead under pressure. Anton is an entrepreneur, speaker, consultant, bestselling author and founder of The Guinea Group. Over the past 19 years, Anton has worked with over 175+ global organisations, he has inspired workplace leadership, safety, and cultural change. He’s achieved this by combining his corporate expertise, education (Bachelor of HR and Psychology), and infectious energy levels.
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